UseAgentUseAgent for Customer Support
Give it the customer issue.
Get back the resolution.
UseAgent reads the thread, checks account history and product knowledge, drafts the reply, and prepares the action. Anything sensitive waits for a human.
useagent · customer-support · run #4817finished
- Read the customer thread + account historybilling notes
- Found duplicate invoice$480
- Refund prepared, needs your approvalapprove or edit
- Customer reply drafted · trace savedready to send
WHAT IT TAKES OFF YOUR PLATE
Real customer support work, carried to done.
- Summarize long threads
- Search product knowledge
- Investigate account context
- Draft accurate replies
- Prepare refunds and escalations
- Create bug reports
- Route complex issues
- Keep a support bot on the queue
REACHES
SlackEmailKnowledge baseFilesBilling via MCPCRM via MCP
DELIVERS
Customer reply draftRefund requestCase summaryRun trace
Sensitive actions pause for approval, and every run keeps a full, replayable trace.
Start with one task.
See what you can hand off.
Explore a completed run, or join the early-access list to hear about getting your team started.